Wasla Contact Center (Egypt)

Address:
Wasla Contact Center

Mostafa El Nahas St. Extension, 26A EL-Sheikh Mohamed Metwaly EL-Shaarawy St.-10th quarter
Nasr City, Cairo, Egypt.

P.O Box : 11528
Postal Code : 11371
Telephone : 240 610 50
Fax : 247 23 250


Description:
Wasla Contact Center established in the year 2003 to provide outsourced Contact Center Services to its clients in Egypt, the region, and globally. Wasla Contact Center is an information technology company majority owned by Mathal Holding.

Wasla Contact Center is a leading Egyptian contact center company that enables organizations to strengthen the value of their relationship with their customers. Wasla Contact Center is focused on providing exceptional value to its clients by building world class capabilities, delivering high quality services, and ensuring that the services provided are priced competitively. Wasla Contact Center works with its clients to fully understand their needs and offer them customized solutions that turn customer interaction into a competitive advantage. Knowing that they are receiving high quality services and exceptional value, Wasla Contact Center’s clients are free to focus on their core business and increase their profitability.

From setting up the most up-to-date technological infrastructure to recruiting the most qualified call center agents and supervisors to setting up clear processes and performance measurement tools, Wasla Contact Center strives to deliver to its client base the highest quality services in the market. Focused on delivering exceptional value, Wasla Contact Center is able to leverage its expertise and technology infrastructure to offer these advanced services at competitive prices.

Wasla Contact Center’s team is committed to providing clients with services that meet and exceed their expectations. Wasla Contact Center employs recognized international best practices in all areas of its operation (including processes, people and technology) to ensure that the services it offers are truly world class. To that end, Wasla Contact Center has obtained international quality certifications which ensure that it stays “ahead of the curve” on different aspects of the operation of its contact center.

URL: .wasla.com