Way2pick (Costa Rica)

Address:
Way2pick
San José, Costa Rica

Description:
Way2pick is a near shore provider of customer-focused call center solutions; As a Near-shore destination in Costa Rica offers significant valued and resources when compared to Asia especially for US-based companies attracted to the country cost advantages and cultural affinity.

They have what your company want: low-cost, world class services, Spanish language capability and growing, young world-class professionals with excellent educational Background and experience, high quality and technology solutions to its Partners.

Services they offer:

Inbound and Outbound calls
Customer service
Telesales
Telemarketing
Toll free Number.
Help-desk support
Tech support
Customized Solutions

The goals we look for their client are:
Improve Customer and Employee Satisfaction: They look to raise the bar on Customer Service both for internal and external touch points for our clients. They believe that keeping employees and customers happy with the services / products provided to them is the corner stone of a successful business.

Reduce Costs: They look to reduce the costs of the operation without compromising the service level. They guarantee the level of expertise required to handle any process at a lower cost than the actual in-house or Outsourcing operation, they do this by creating efficient work process and using technology.

Allow focus on core functions: By outsourcing processes to us, our clients can get

The onsite resources to focus on the key core activities of their business.

Tight integration with client applications: They keep our costs low by integrating with clients existing call center technologies and applications. It also allows for the client to have complete visibility on the performance of their team.


URL: way2pick.com

Peneo Telecommunications

Description:
Peneo is a leading-edge technology firm specializing in VoIP (Voice over IP) solutions to lower telecom costs for residential consumers (B2C), commercial businesses (B2B), and callshops/Internet cafes.

Peneo use the very latest technology to ensure high quality at an incredibly low price. Peneo call prices are measured per second -meaning you pay for the exact length of your call and nothing more!PENEO helps consumers, businesses and call shops / Internet cafes save money with the lowest possible rates on International phone calls.


URL: .peneo.com

Peneo Telecommunications Locations:

Peneo Telecommunications California
269 S Beverly Drive 183
Beverly Hills CA USA 90212
Telephone: +1 (310) 601-8434


Peneo Telecommunications Costa Rica
Curridabat San Jose
Costa Rica 2000
Telephone: +50 63 915 620


Peneo Telecommunications Hungary
Lehel u 19
Budapest Hungary 1134
Telephone: +36 706 216 777

CallCentris

Description:
CallCentris is an industry leader in Call Center and BPO (Business Process Outsourcing) services. Their unique and comprehensive approach to providing high quality services to assist yuo with alsmost any apsect of your business will help you get more comprehensive service than you may have thought possible -- and for less cost than you ever imagined. CallCentris model is both cost effective and quality oriented. CallCentris ensures quality with a strong emphasis on product specific training and careful needs analysis to ensure each client they provide a service for has the care and attention needed to pull off a successful solution.

Whether you're a practicing professional looking for an efficient solution to your clerical needs , or an enterprise level Corporation about to launch a direct response campaign. CallCentris allows you to outsource your call related services to help you run your latest campaign or day to day business more effectively.

CallCentris offers the following services:
- Customer Care
- Telesales
- Lead Generation
- Appt. & Demos
- BPO
- Technical Support
- Virtual Receptionist


URL: .callcentris.com

CallCentris Locations:

CallCentris California
CallCentris

255 G. Street
#482 San Diego CA 92101
USA

Phone: 1-310-691-8262


CallCentris Costa Rica
CallCentris

Equus Building 6th Floor
San Pedro De Montes De Oca
San Jose, Costa Rica
Central America

Phone: 1-2310-691-8262

Informática y Comunicaciones InCom S.A. (Costa Rica)

Address:
Informática y Comunicaciones InCom S.A.
San José, Costa Rica

Description:
InCom offers a complete, powerful call center solution with seamless integration to our VoIP phone system. At the heart of AltiGen’s Voice over IP call center system is a powerful, software-based Automatic Call Distribution (ACD) engine. The InCom ACD offers simple to sophisticated call routing options, complete supervisor capabilities and real time agent and call statistics. Optional, integrated products include Call Recording and end-to-end reporting. With AltiGen’s modular, 100% software approach you only need to license the features and number of users you need now, yet have a system that will grow as your business grows.

AltiGen call center solutions have been deployed by thousands of businesses worldwide in both departmental and standalone environments. Typical customer deployments include Customer Service Centers, Technical Support, Sales and Marketing, Outbound Telemarketing, Collections, and many more. With AltiGen, businesses large or small, single or distributed locations, benefit from enhanced customer service, higher employee productivity, and improved management and control.


URL: .incom.co.cr

Call Center, VOIP companies in Costa Rica

4 call center, VOIP companies found in Costa Rica.