Description:
CosmoCom provides IP Contact Center Technology for Unified Customer Communications, On-demand, across an entire enterprise or across any number of enterprises.
CosmoCom, the global leader in Unified Customer Communications, is revolutionizing the whole range of business/customer interactions, not just in formal call centers, but for all information workers. Its technology improves customer service and increases revenue while reducing cost by supporting many independent virtual contact centers on one all-IP platform that integrates easily with other VoIP network components and with the Information Technology environment. Organizations can obtain the full benefits of this technology by deploying it themselves or by working with a network service provider that hosts it on a dedicated or shared-platform basis. CosmoCom is the most-selected provider of hosted contact center platforms to top-tier telcos worldwide. Its multi-tenant platform, CosmoCall Universe, is a Contact Center On-Demand (CCOD) system designed to unify all communication channels and all major contact center functions. CosmoCom customers include service providers such as BT, Deutsche Telekom, France Telecom, Telefonica, NTT, VSNL, PLDT, Verizon Business, and many others, as well as Fortune-class enterprises throughout the world.
URL: .cosmocom.com
CosmoCom Locations:
CosmoCom France
CosmoCom
10, rue du Nouveau Bercy
Paris Bercy 2
94220 Charenton-Le-Pont
France
Tel: +33 1 41 79 30 80
Fax: +33 1 41 79 41 33
CosmoCom Hong Kong
The Gateway, Tower One, Harbour City
Suite 3012, 30th. Floor
Tsim Sha Tsui, Hong Kong (SAR),
P.R. China
Tel: +852-2956-2168
Fax: +852-2956-2198
CosmoCom India
CosmoCom India
DBS Business Center
Suite No. 10-11
1st Floor World Trade Tower
Barakhamba Lane
New Delhi – 110001
India
Phone: +91-11-41528066/77
Fax: +91-11-23414740
CosmoCom Israel
16 Haharoshet St.
Beit TAYA, 2nd floor.
Raanana, 43657
Israel
Phone: +972-9-7466120
Fax: +972-9-7466124
CosmoCom Japan
Builux Kayabacho 401
Nihonbashi Kayaba-cho 2-1-11,
Chuo-ku, Tokyo, 103-0025
Japan
Tel: +81-3-5649-6711
Fax: +81-3-5649-6745
CosmoCom Netherlands
CosmoCom Nederland B.V.
Gooimeer 4 - 31
1411 DC NAARDEN
The Netherlands
Phone: +31 35 77 33 000
Fax: +31 35 77 33 005
CosmoCom New York
CosmoCom
121 Broad Hollow Road
Melville, NY 11747
USA
Tel: +1 631-940-4200
Fax: +1 631-940-4500
CosmoCom UK
CosmoCom
100 Longwater Avenue
Reading, Berkshire
United Kingdom RG2 6GP
Tel: +44-1189-450380
Fax: +44-1189-450391
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