Tuesday, February 3, 2009

Appletree Answering Service

Description:
Complete Answering Service: Web, Voicemail, and Call Center Services. Intelligent Agents 24x7. Your callers will never know a third party is answering your call. Let Appletree be the voice of your business, when it can't speak for itself!

Appletree’s unparalleled answering services are supported by the latest industry technology, which allows simultaneous monitoring of traffic on thousands of phone numbers in real-time.

Appletree digital equipment is state-of-the-art and fully redundant. That means no dropped calls for you. We utilize a combination of software along with our customers' web sites to allow direct order entry and input into our customers’ information systems.

For Custom Scripted Phone Services we use web-integrated technology allowing the information you provide to appear on our agents’ screens with detailed instructions for handling your incoming calls. Armed with your customized instructions, Appletree operators can answer the call, follow the protocol, enter the data or order and access web maps for directions - all without losing contact with the caller.

Appletree technology provides Quality Assurance in addition to seamless answering and handling of calls. Appletree clients can monitor and save files of calls, review both the voice recording and data entered from each call, submit on call schedules and rules on line, as well as review reports that show trends in customer behavior.


URL: .appletreeanswers.com

Appletree Answering Service Locations:

Appletree Answering Service California
Appletree Answering Service

585 S. State College Blvd
Anaheim, CA 92806
USA

Phone: 714-991-9595
Fax: 714-991-9596


Appletree Answering Service Canada
Appletree Answering Service

44 Austin St
St John's, NL A1B 4C2
Canada

Phone: 709-757-3541

Appletree Answering Service Florida
Appletree Answering Service

5800 North W Street
Pensacola, FL 32505
USA

Phone: 850-474-5100
Fax: 850-478-2111


Appletree Answering Service Virginia
Appletree Answering Service

11800 Sunrise Valley Drive
Reston, VA 20191
USA

Phone: 703-709-7710
Fax: 703-742-8020

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