Executive - Tech Support

Description:
24/7 Customer Philippines is looking for individuals who are qualified for the position of Executive - Tech Support. Successfuly applicants for Executive - Tech Support will have a great career in 24/7 Customer Philippines.

SUMMARY OF RESPONSIBILITIES

To resolve customer problems efficiently and profitably for all products and services
To ensure that customer requirements are met in one call.
To manage Work Basket reports as required.
To meet the customers' needs and provide customer satisfaction
To meet business targets for both quantity and quality
To recommend methodologies to improves processes and systems
WORK EXPERIENCE & OTHER ABILITES REQUIRED

BE (Comp Sc) / BTech (Comp Sc), BSc Comp, BCA, or any Graduate with atleast 6 months prior work experience in a Tech Support Voice based process would be desirable.
Very Good Technical knowledge of Operating systems.
Excellent customer service skills with good voice and listening comprehension
Must have strong communication skills in English.
Strong commitment and drive for results.
Must be disciplined, influencing and a team player.
Age: 21- 30 yrs.
Experience: As mentioned above