Interactive Intelligence

Description:
Interactive Intelligence Inc. (Nasdaq: ININ) provides the most innovative contact center and IP telephony products and services available.

Interactive Intelligence solutions are modular in nature, built with proven, award-winning products that push the edge of technology to deliver a truly best-of-class offering.

The company’s innovation and experience maximizes customer value with a product line that helps businesses more rapidly respond to change, while reducing the cost and complexity associated with managing interactions.

From sophisticated contact center automation applications - including automatic call distribution (ACD), interactive voice response (IVR), speech recognition, Web collaboration, remote agent support, supervisory monitoring, predictive dialing, call recording, reporting and more - to SIP-based enterprise IP telephony, unified communications and messaging, and customer self-service, Interactive Intelligence offers a flexible, easy-to-manage alternative to proprietary, hardware-centric solutions.

The Interactive Intelligence product line is ideal for contact centers of all sizes, small to medium-sized businesses (SMBs), global 1,000 organizations, and large, distributed enterprises, including those with mobile workers. Key vertical markets include financial services, healthcare, legal, and higher education.

Interactive Intelligence was founded in 1994 by Dr. Donald E. Brown and employs approximately 400 people serving more than 2,000 customers worldwide.

The company began licensing its products in 1997 and has grown in total revenues from $1.6 million in 1997 to $62.9 million in 2005. Interactive Intelligence sells its award-winning solutions through a global network of approximately 250 VARs.

Since its founding, Interactive Intelligence has won numerous company awards, including Software Magazine's 2005 Top 500 Global Software and Services Companies, Miercom's 2005 Best Integrated Multimedia IP Contact Center product award, and Frost & Sullivan's 2005 Excellence in Technology of the Year Award. Interactive Intelligence employs approximately 400 people and is headquartered in Indianapolis. The company has 12 offices throughout North America, Europe and Asia Pacific. Interactive Intelligence is also the parent for its wholly owned subsidiary -- Vonexus -- a company focused on delivering rich functionality, software-based IP-PBX solutions to small and medium sized enterprises.

URL: .inin.com

Interactive Intelligence Locations:

Interactive Intelligence Australia
Interactive Intelligence Australia

Suite 902A, Level 9
275 Alfred St,
North Sydney,
NSW 2060, Australia

Phone & Fax: +61 2 9954 1688


Interactive Intelligence Germany
Interactive Intelligence Inc.

Limburger Str. 5B
65323 Taunusstein
Germany

Phone: +49 61 28 97 0573
Fax: +49 61 28 970574

Interactive Intelligence Japan
Interactive Intelligence

R.M.BUILD 6th FL
3-23-3, Nishi-Ikebukuro,
Toshima-ku
Tokyo 171-0021 Japan

Phone: +81 3 5958 1561
Fax: +81 3 3984 6080

Interactive Intelligence Malaysia
Interactive Intelligence Inc.

Suite 24.5 Level 24 Menara IMC
8 Jalan Sultan Ismail
50250 Kuala Lumpur
Malaysia

Phone: +603 2776-3333
Fax: +603 2776-3343


Interactive Intelligence Netherlands
Interactive Intelligence, Inc.

Joan Muyskenweg 60
1099 CK Amsterdam Zuidoost
Gebouw Ankestyn
The Netherlands

Phone: +31 20 6500 010


Interactive Intelligence UK
Interactive Intelligence, Inc.

Thames Central
Hatfield Road
Slough, SL1 1QE
Berkshire, United Kingdom

Phone: +44 (01753) 418 800


Interactive Intelligence United States
Interactive Intelligence

7601 Interactive Way
Indianapolis, IN 46278
USA

Phone & Fax: +1 (317) 872.3000