Description:
Ceequence is a general business consulting firm whose mission is to assist companies with implementing strategy to achieve sustainable business outcomes. The firm also provides turnkey outsourcing services for teleservices and business processes through strategic alliances with Australian and off-shore partners in locations such as the UK and India.
Ceequence offers contact center services. Their offerings are in line with standard International contact centre and telephone marketing bureau services in either business-to-business, business-to-consumer or non-profit donor environments.
Outbound Services:
Direct marketing
Lead Generation
Appointment Setting and Tracking
Accounts Receivable
Renewals and Win-backs
Non-profit fund-raising
Telesurveys
Market research
Recruitment & Executive Search
Inbound Services:
Order Taking
Help Desk
Technical Support
Direct TV
Directory Enquiry
Customer Services
Inbound Telesales
URL: .ceequence.com/
Ceequence Locations:
Ceequence Australia
Ceequence
Suite 3, 73 Milson Road,
Cremorne, NSW 2090,
Sydney, Australia.
Ceequence India
Level 2 & 3, 23 Anna Salai,
Saidapet,
Chennai 600 015.
India
Tel: +91-44-42328100
Fax: +91-44-24343393
Ceequence London
Ceequence
Unit 3A, Popin Business Centre
South Way, Wembley
Middlesex HA9 0HF
London, UK
Ceequence New York
Ceequence
Lincoln Building
Suite 1144, 60 East 42nd Street
New York, NY 10165
USA
Friday, December 26, 2008
Calling Polska (Australia)
Address:
Calling Polska Ltd.
ul. Warszawska 67/1
40-010 Katowice
Poland
Phone: 0048 32 607 09 47
Fax.: 0048 32 204 95 97
Description:
Calling Polska is specializing in call center outsourcing services. The elements, which consist on success our company are: the art of communication and using the newest technology. Calling Polska's destination is to become a leader of telemarketing. The possibility of getting to clients and effective customer service is more important in conditions of latter-day market, in every commercial or service activity. Therefore are using systems of telephone customer service. The communication with clients is a very important factor which is binding the firm with audiences of products and services.
Calling Polska is providing a high quality services based on an advanced telephone system of customer service. Our multi-channels centre of customer service (call center) including the newest technology and the human potential. Effectively they compete with another telemarketing firms. Calling Polska's strengths are big flexible of a quantity stations, business solutions, price and comprehensiveness cooperation.
The fixed availability and willingness to reply for questions, demands and expectations of market is the ticket to success!
URL: .callingpolska.pl
Calling Polska Ltd.
ul. Warszawska 67/1
40-010 Katowice
Poland
Phone: 0048 32 607 09 47
Fax.: 0048 32 204 95 97
Description:
Calling Polska is specializing in call center outsourcing services. The elements, which consist on success our company are: the art of communication and using the newest technology. Calling Polska's destination is to become a leader of telemarketing. The possibility of getting to clients and effective customer service is more important in conditions of latter-day market, in every commercial or service activity. Therefore are using systems of telephone customer service. The communication with clients is a very important factor which is binding the firm with audiences of products and services.
Calling Polska is providing a high quality services based on an advanced telephone system of customer service. Our multi-channels centre of customer service (call center) including the newest technology and the human potential. Effectively they compete with another telemarketing firms. Calling Polska's strengths are big flexible of a quantity stations, business solutions, price and comprehensiveness cooperation.
The fixed availability and willingness to reply for questions, demands and expectations of market is the ticket to success!
URL: .callingpolska.pl
Call Design (Australia)
Call Design
Sydney
Level 3 18-20 Orion Rd
Lane Cove NSW 2066
Phone: +61 2 9425 7000
Melbourne
Level 1, 15 - 17 Queen St
Melbourne VIC 3000
Phone: +61 3 8612 1314
Description:
Call Design is a specialist Contact Centre technology and solution provider, providing Workforce Management, Call Recording, Speech Recognition and Unified IP solutions. At Call Design we pride ourselves on our ability to deliver best of breed Call Centre solutions to fit our customer's requirements. Whether it be a Hosted Solution, Managed Service or an on- premises solution Call Design offers a consultancy led approach to ensure we fit with your requirements rather than offering a pre- packaged solution that may not meet your needs.
URL: calldesign.com.au/
Business Processing Association of the Philippines (BPA/P)
Description:
Increasingly, the global trend is for companies in the high-cost centers of Europe, North America - and even parts of Asia - to outsource or subcontract many of their resource consuming back-end services to less costly parts of the globe. The emergence of the information super-highway over the past five years has brought to the service sector an opportunity that was previously used by the manufacturing sector.
The Philippines has much to offer foreign ICT enterprises looking to expand or outsource their activities: it is ideally located, and has a well-trained workforce. Further points of interest include a fast-growing telecommunication and IT-enabled infrastructure, good relations with foreign partners, and strong government support in the form of special ICT industry plans and incentives. Furthermore we offer an attractive expatriate lifestyle that blends ancient and modern, Asian and Western as well as an ideal family environment with pleasant living conditions, excellent schools and a proximity to some of the world's finest recreational facilities.
In terms of cost optimization and the ability to provide value-added services the Philippines ranks among the top destinations of the globe. Studies have shown that the Profit After Tax margin for a contact center located in the United States or Europe is typically of the order of 5% to 10% whereas in the Philippines, the equivalent margin is between 20% to 25%.
With a deregulated telecommunications industry, contact centers in the country are also provided all possible modes of international call routing.
BPA/P functions as a gateway for the Philippines' outsourcing industry. It promotes the country's core expertise in IT-enabled services. Established in 2004, BPA/P aims to lead the country into becoming a recognized global leader in the ITES/BPO industry and the preferred back office of the world.
URL: .bpap.org/
usiness Processing Association of the Philippines (BPA/P) Locations:
Business Processing Association of the Philippines (BPA/P) Australia
Business Processing Association of the Philippines (BPA/P)
SO #19, 7/f Oakwood Premiere
Ayala Center, Makati City
Philippines
Increasingly, the global trend is for companies in the high-cost centers of Europe, North America - and even parts of Asia - to outsource or subcontract many of their resource consuming back-end services to less costly parts of the globe. The emergence of the information super-highway over the past five years has brought to the service sector an opportunity that was previously used by the manufacturing sector.
The Philippines has much to offer foreign ICT enterprises looking to expand or outsource their activities: it is ideally located, and has a well-trained workforce. Further points of interest include a fast-growing telecommunication and IT-enabled infrastructure, good relations with foreign partners, and strong government support in the form of special ICT industry plans and incentives. Furthermore we offer an attractive expatriate lifestyle that blends ancient and modern, Asian and Western as well as an ideal family environment with pleasant living conditions, excellent schools and a proximity to some of the world's finest recreational facilities.
In terms of cost optimization and the ability to provide value-added services the Philippines ranks among the top destinations of the globe. Studies have shown that the Profit After Tax margin for a contact center located in the United States or Europe is typically of the order of 5% to 10% whereas in the Philippines, the equivalent margin is between 20% to 25%.
With a deregulated telecommunications industry, contact centers in the country are also provided all possible modes of international call routing.
BPA/P functions as a gateway for the Philippines' outsourcing industry. It promotes the country's core expertise in IT-enabled services. Established in 2004, BPA/P aims to lead the country into becoming a recognized global leader in the ITES/BPO industry and the preferred back office of the world.
URL: .bpap.org/
usiness Processing Association of the Philippines (BPA/P) Locations:
Business Processing Association of the Philippines (BPA/P) Australia
Business Processing Association of the Philippines (BPA/P)
SO #19, 7/f Oakwood Premiere
Ayala Center, Makati City
Philippines
Wednesday, December 24, 2008
BT Conferencing Inc.
BT Conferencing Inc.
Description:
BT Conferencing Inc. is a US subsidiary of BT Group plc, one of the world's leading telecommunications companies and the #1 source of conferencing solutions in the UK and Europe. In 2001, BT Conferencing Inc. was launched in the US from BT Conferencing UK, the enormously successful UK conferencing branch of BT Group plc, with over 15 years of experience in the European conferencing industry.BT Conferencing has evolved to become the most dynamic and fastest growing conferencing provider in the industry. We have experienced a 60% year-to-year growth rate at a time when the rest of the industry has remained flat.BT Conferencing's sole business focus is remote meeting services. But they realize that technology alone cannot guarantee success, and for this reason provide a unique range of value added services. Customized managed services and internal marketing support ensure that our customers realize all the benefits that remote meeting services can offer.
URL: btconferencing.com
BT Conferencing Inc. Locations:
BT Conferencing Inc. AustraliaBT Conferencing Inc.25 Braintree Hill ParkSuite 200Braintree, MA 02184USAPhone: 617.801.6600
Description:
BT Conferencing Inc. is a US subsidiary of BT Group plc, one of the world's leading telecommunications companies and the #1 source of conferencing solutions in the UK and Europe. In 2001, BT Conferencing Inc. was launched in the US from BT Conferencing UK, the enormously successful UK conferencing branch of BT Group plc, with over 15 years of experience in the European conferencing industry.BT Conferencing has evolved to become the most dynamic and fastest growing conferencing provider in the industry. We have experienced a 60% year-to-year growth rate at a time when the rest of the industry has remained flat.BT Conferencing's sole business focus is remote meeting services. But they realize that technology alone cannot guarantee success, and for this reason provide a unique range of value added services. Customized managed services and internal marketing support ensure that our customers realize all the benefits that remote meeting services can offer.
URL: btconferencing.com
BT Conferencing Inc. Locations:
BT Conferencing Inc. AustraliaBT Conferencing Inc.25 Braintree Hill ParkSuite 200Braintree, MA 02184USAPhone: 617.801.6600
American Data Exchange Corporation (ADEC)
Description:
American Data Exchange Corporation (ADEC) is committed to helping you understand and apply resourcing solutions for your long-term success. ADEC will help you manage your business better with our Business Solutions and Remote Manpower Services.ADEC Solutions is an innovative global market leader in providing customized outsourcing solutions to clients worldwide. With deep industry knowledge and proven experience in outsourcing, ADEC is committed to delivering seamless, customized, innovative services that are scalable, efficient, and cost-effective, to meet the specifications of your business.
URL: .amdatex.com/
American Data Exchange Corporation (ADEC) Locations:
American Data Exchange Corporation (ADEC) AustraliaAmerican Data Exchange CorporationLevel 2, 541 Blackburn Road MtWaverley, Vic. 3149 AustraliaTelephone: +61.3.9550.0875American Data Exchange Corporation (ADEC) CaliforniaADEC Solutions15026 Jenell StreetPoway, California 92064Tel: 858.486.2462Fax: 858.683.2087American Data Exchange Corporation (ADEC) Las PinasAmerican Data Exchange CorporationBuilding 15,16 & 17, Don Mariano Lim Compound (La Fuerza)Alabang-Zapote Road, Las Pinas City Philippines 1750Telefax: +632.775.0632 to 34American Data Exchange Corporation (ADEC) United StatesAmerican Data Exchange CorporationRowlett, Texas 750884210 Industrial Building 100Telephone: +214.703.8016Fax: +214.703.8018
American Data Exchange Corporation (ADEC) is committed to helping you understand and apply resourcing solutions for your long-term success. ADEC will help you manage your business better with our Business Solutions and Remote Manpower Services.ADEC Solutions is an innovative global market leader in providing customized outsourcing solutions to clients worldwide. With deep industry knowledge and proven experience in outsourcing, ADEC is committed to delivering seamless, customized, innovative services that are scalable, efficient, and cost-effective, to meet the specifications of your business.
URL: .amdatex.com/
American Data Exchange Corporation (ADEC) Locations:
American Data Exchange Corporation (ADEC) AustraliaAmerican Data Exchange CorporationLevel 2, 541 Blackburn Road MtWaverley, Vic. 3149 AustraliaTelephone: +61.3.9550.0875American Data Exchange Corporation (ADEC) CaliforniaADEC Solutions15026 Jenell StreetPoway, California 92064Tel: 858.486.2462Fax: 858.683.2087American Data Exchange Corporation (ADEC) Las PinasAmerican Data Exchange CorporationBuilding 15,16 & 17, Don Mariano Lim Compound (La Fuerza)Alabang-Zapote Road, Las Pinas City Philippines 1750Telefax: +632.775.0632 to 34American Data Exchange Corporation (ADEC) United StatesAmerican Data Exchange CorporationRowlett, Texas 750884210 Industrial Building 100Telephone: +214.703.8016Fax: +214.703.8018
Friday, December 12, 2008
24x7 Direct (Australia)
Address:
24x7 Direct Melbourne, Australia Description:24x7 Direct is one of the leading Market Research Company and consultant in Australia which aims at providing an insight into general public as well as corporate attitudes, and experiences that influence people's beliefs and spending habits.24x7 Direct is Australia's leading call center and Business Process Outsourcing company, with a dedicated services to customers all round the clock.
URL:- 24x7direct.com.au
24x7 Direct Melbourne, Australia Description:24x7 Direct is one of the leading Market Research Company and consultant in Australia which aims at providing an insight into general public as well as corporate attitudes, and experiences that influence people's beliefs and spending habits.24x7 Direct is Australia's leading call center and Business Process Outsourcing company, with a dedicated services to customers all round the clock.
URL:- 24x7direct.com.au
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