Business Processing Association of the Philippines (BPA/P)

Description:
Increasingly, the global trend is for companies in the high-cost centers of Europe, North America - and even parts of Asia - to outsource or subcontract many of their resource consuming back-end services to less costly parts of the globe. The emergence of the information super-highway over the past five years has brought to the service sector an opportunity that was previously used by the manufacturing sector.

The Philippines has much to offer foreign ICT enterprises looking to expand or outsource their activities: it is ideally located, and has a well-trained workforce. Further points of interest include a fast-growing telecommunication and IT-enabled infrastructure, good relations with foreign partners, and strong government support in the form of special ICT industry plans and incentives. Furthermore we offer an attractive expatriate lifestyle that blends ancient and modern, Asian and Western as well as an ideal family environment with pleasant living conditions, excellent schools and a proximity to some of the world's finest recreational facilities.

In terms of cost optimization and the ability to provide value-added services the Philippines ranks among the top destinations of the globe. Studies have shown that the Profit After Tax margin for a contact center located in the United States or Europe is typically of the order of 5% to 10% whereas in the Philippines, the equivalent margin is between 20% to 25%.

With a deregulated telecommunications industry, contact centers in the country are also provided all possible modes of international call routing.

BPA/P functions as a gateway for the Philippines' outsourcing industry. It promotes the country's core expertise in IT-enabled services. Established in 2004, BPA/P aims to lead the country into becoming a recognized global leader in the ITES/BPO industry and the preferred back office of the world.


URL: .bpap.org/

usiness Processing Association of the Philippines (BPA/P) Locations:

Business Processing Association of the Philippines (BPA/P) Australia
Business Processing Association of the Philippines (BPA/P)
SO #19, 7/f Oakwood Premiere
Ayala Center, Makati City
Philippines