Wave Consortium Limited (Bangladesh)

Address:
Wave Consortium Limited

New DOHS Dhaka, Bangladesh

Description:
Wave Consortium Limited has set up its mission with the aim of providing IT solutions, Complete Call Center Solutions, software development, outsourcing, and IT solution provider. WCL is a provider of software solutions, and development and other ICT services including knowledge-based support, and thriving to achieve world class standard in Call Center Services. We possess strength of skills, technology and organization to bring higher level of productivity and profitability to your businesses.

Theyunderstand your business and they know how to add value to your business by integrating our expertise in technology to your business ' needs. Their mission is to serve your Information and Communication Technology needs in a strategic manner and to achieve a long lasting mutually beneficial partnership on the basis of professional integrity, honesty and dedication

Cost-effective International Standard Call Center Solutions Guaranteed benefits

• Lower personnel costs:
Their people are our greatest asset. Bangladesh has unlimited resources of young, dynamic, highly trainable and computer and Internet savvy individual who view call center work as career-building opportunity. This advantage results to reduced recruitment operational costs and superior performance.

• Time-saving:
In their call centers, they do all the transactions in your behalf with their customer relationship management program. The management can reasonably assure that they can have more time to manage more important transactions.

• Cost efficiency:
Call Center is flexible strategy and with the same equal efficiency no matter where the customer's geographical location may be. Whether it's appointment setting, surveys, announcements, change/update of orders, etc., it's just a phone call away.

• Instant response:
They have agents at the other end of the line ready to react immediately. Whether it's a complaint or objections, they can handle them; we give the company an opportunity to respond as quickly as possible.

• Improved cash flow:
Their customer relationship management programs can give more immediate results than a normal desk job. With your reduced operational costs and their call center's superb performance.

• Stronger Customer relations:
First, a phone call takes much less of the customer's time than normal face-to-face transactions. Secondly, phone calls can be more regular and frequent than your staff physically attending your customers' needs. Thirdly, whether it's inbound or outbound, the customers’ familiarity with the company's customer services can get much quicker response to ongoing problems or questions


URL: .wclbd.info