Thursday, January 8, 2009

Concord InfoTech (Bangladesh)

Address:
Concord InfoTech

12 A 2/1 Madhobi,
Lake city concord
Khilkhate, Dhaka-1229
Bangladesh

Tel:- +8801726152329
+8801726803903


Description:
Concord InfoTech provides outsourced telephone based customer service and sales from Bangladesh for USA, UK, Canada, Australia and South African markets. Concord InfoTech Bangladesh is strongly positioned in IT, Retail/Consumer and Financial Services sectors.

Concord InfoTech Inbound Services
- Order taking
- Customer Care Services
- Insurance claims & verification
- Credit Card orders
- Database Management
- Credit Collections

Concord InfoTech Outbound Services
- Sales
- Up selling / Cross selling
- Appointment Setting
- Service & Market research
- Database Update
- Content Management

Continuous training is imparted to Concord InfoTech's Customer Service Executives in communication, language and interpersonal skills, customer orientation, service standards telephone etiquette and call center technology.

Concord InfoTech is a US based Bangladesh USA joint venture Company offering world-class outsourcing services at an affordable rate.

Billing Paradise offers wide off shoring services ranging from Medical, Business, Legal and Media Transcription. They also offer high-end technology services for engineering design and embedded software designing. Their E-Publishing and Data Processing service is an umbrella service encompassing a wide array of choices for interested service seekers. To top it all, all of these services are extremely cost-effective.


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